| Service Level | Turnaround | Description |
EMERGENCY*Start Service! | 24/7 Weekend & Holidays Service | Dedicated recovery engineer assigned to media through to completion. Media kept in individual Safe Storage until recovery complete. Image of Recovered data kept on site to ensure target media arrives back to you safely. Overnight secure guaranteed return shipping. |
PRIORITYStart Service! | 2-3 Business Days | Express shipping to and from recovery lab. Daily updates made by One World representative. dedicated engineer assigned to your media and worked on in priority sequence during normal business hours. Media kept in individual Safe Storage until recovery complete. Image of Recovered data kept on site to ensure target media arrives back to you safely. |
STANDARDStart Service! | 3-5 Business Days | Express shipping to and from recovery lab. Media kept in individual Safe Storage until recovery complete. Direct contact available with One World representative during business hours. |
OneWorld’s 24/7 Weekend & Holidays Service: Tech onsite 24/7 ready to accept delivery of your media(afterhours, weekends, holidays). Includes updates on demand and direct, 24hr contact with OneWorld representative.
* Call in to speak with OneWorld specialist – alternate rates may apply to either shipping or afterhours service(holidays, weekends incl.)
** Recovery fees, shipping fees and evaluation charges subject to change
EVALUATION FEE
Standard $99.99 (add on $150 if "OneWorld’s 24/7 Weekends & Holidays Service" requested)
Priority $169 (add on $150 if "OneWorld’s 24/7 Weekends & Holidays Service" requested)
Emergency $450
OneWorld’s 24/7 Weekends & Holidays Service - addon $200 to regular quote pkg.